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我給客戶大幅漲價(jià)了,客戶依然心甘情愿接受
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我給客戶大幅漲價(jià)了,客戶依然心甘情愿接受

我給客戶大幅漲價(jià)了,客戶依然心甘情愿接受

       布瑞恩提供類似的文章只是因?yàn)橛X得這些朋友分享的比較有用,我們目前的主要業(yè)務(wù)已經(jīng)是網(wǎng)站業(yè)務(wù)了,如果您信任我們,可以把您公司的英文網(wǎng)站、小語種網(wǎng)站業(yè)務(wù)委托給我們,您也可以推薦我們給您的朋友,我們?cè)诖吮硎局孕牡馗兄x!此外,由于專業(yè)性限制,我們目前僅給客戶提供SEO基礎(chǔ)服務(wù)包。


正文摘抄如下:


客人在聯(lián)系了好幾天之后,因?yàn)閮r(jià)格原因,想把單下給他的其他供應(yīng)商,因?yàn)樗墓?yīng)商價(jià)格比我的價(jià)格低35%,而且客人在問了他的海綿專家后,覺得我用的海綿是和他的供應(yīng)商一樣的,成本沒有什么變化......
外貿(mào)談判技巧


于是我發(fā)出了以下郵件,客人在收到后馬上愿意提高價(jià)格,并且告訴我了他的目標(biāo)價(jià)格:

Hi, Z,

Good day.

Yes, The foam is one reason of the price, I really

appreciate you send me your expert full knowledge for the sofa and chair

foam...ok..you think there is no difference between us and your other supplier,

you can request them give you price based on:
 

是的,海綿是沙發(fā)的價(jià)格核算之一,我非常感激你發(fā)給我你專家關(guān)于沙發(fā)海綿的專業(yè)知識(shí)。好的,如果你認(rèn)為我們和你供應(yīng)商的沙發(fā)之間的確沒有差別,請(qǐng)你要求他們按照如下幾點(diǎn)報(bào)價(jià)給你:

 

1.-Use the imported beech solid to make the chaiirs,NOT chinese PINE as their introduce in website.

用進(jìn)口的櫸木制作椅子,不是他們網(wǎng)站上標(biāo)明中國產(chǎn)的松木。(我以前告訴他松木不適合做椅子,容易生蟲,開裂和軟質(zhì)木頭)。

 

2.-If any construction problems in 5 years, will be free

replacement. NO need you give back them.

如果5年內(nèi)有結(jié)構(gòu)問題,不需要你發(fā)回椅子,他們免費(fèi)為你重做。

 

3.-Use the strong spring and belt for the seat under the

foam, and the soft rubble belt for the seat and back

用強(qiáng)有力的碳鋼彈簧和橡筋帶做在坐墊下面,用軟一點(diǎn)的橡筋帶做靠背和扶手。

 

4.-The A=A strong and protect carton board +strong

polyfoam for the final shape wrap..

用AA頂級(jí)紙箱板和厚的包裝材料包裝。

 

5.-The same denisty CA117 foam based your mentioned and

the right schedule.

用同樣密度CA117的防火海綿,按照確定的貨期。

 

If the price is still is same, I prefer you order from

them. the opptunity is both sides, if we cooperate, you will benefit from;

如果他們的價(jià)格還是一樣,我傾向于你下單給他們。我們的機(jī)會(huì)均等。如果你和我們合作,你將受益于:

 

6.-The good construction warranty-5 years

好的結(jié)構(gòu)保障-5年。

 

7.-Your client satisfied on the right schedule and

quality.

你客人滿意的質(zhì)量和貨期。

 

8.-Your client continued orders.

你客人的續(xù)單。

 

9.-Your can get good reputation from your market and

obtain more orders.

你在你當(dāng)?shù)厥袌?chǎng)的好名聲,這些幫你得到更多的訂單。

 

10.- Our professional service before and after sale.

我們專業(yè)的售前售后服務(wù)。

 

11.-The free chair samples after your first 3 orders.

免費(fèi)的椅子樣板,在你前3單之后。

 

12.-The long-term support for the CAD drawings, fabric, color, leather

and other furniture materials samples

家具圖紙,色板,布板。和其他材料樣板的支持。

 

13.-The reasonable price.

合理的價(jià)格

 

Or, you maybe lost;

如果你不和我們合作,你可能會(huì)失去:

 

14.-Your good reputation from the market.and order become

small and small.

你在你當(dāng)?shù)厥袌?chǎng)的名聲,你的訂單變得越來越小。

 

15.-You are tired and involved in quality trouble because

the poor quality.

你很疲勞且卷入麻煩的事情,因?yàn)橘|(zhì)量很差。

 

16.-One long term strong business support to help you

obtain more orders in future.

你將失去一個(gè)長久的強(qiáng)有力的供應(yīng)商支持平臺(tái),但他能幫你取得很多訂單。

 

Anywhere, one cent money equal to one cent quality, one

famous person oversea say:"If I pay reasonable price, only one little

money more the lowest; if I buy the lowest, it is same meaning that I buy

nothing and lost all",

在任何地方一分錢一分貨,一個(gè)海外名人說過“我付合理的價(jià)格,買回來的東西合意,僅僅只需多付比最低價(jià)格多一點(diǎn)點(diǎn)的錢;如果我買的是最低價(jià),就意味著什么也沒有買,且血本無歸”

Any questions from you are welcome and will be replied in

24 hours.

歡迎任何詢盤,24小時(shí)內(nèi)必回復(fù)。
 

best regards!

R

 

 

Hello R.,

 

Three Last questions,

 

Is the CA117 density 2.1 or better ? This is an easy one for customers to

understand, so I will need a little better foam if possible.

 

Secondly,

 

Since I have to buy full rolls of fabric from our China/Canada program I have

set up, can excess fabric be stored our your warehouse.

 

Lastly pricing.

 

Please confirm I have come up from the request base price the percentage

you asked.

Model Price

Anna 122

Brittany 113

Jenna 113

Leah 116

Lily

141

 

Ottoman 1 39

Ottoman 2 54

Ottoman 3 86

Ottoman 4 161

Ottoman 5 121

 

Sarah 11 108

Sarah 12 118

Vienna 113

 

1010No 158

1011No 120

1012No 168

 

All COM Fabric pricing with upgraded foam, better than 2.1

 

Z.

 

待產(chǎn)品如待兒,待客戶如待親

 

每個(gè)業(yè)務(wù)員都想接訂單,但是只有那種對(duì)產(chǎn)品專業(yè)且對(duì)客戶如親人的人才能接到,以下業(yè)務(wù)中經(jīng)典的回復(fù),只要生過孩子的都知道這回事,呵呵。

 

1.-樣品比正常的產(chǎn)品還貴,你怎么讓客人接受?

 

我的回答,因?yàn)闃悠返闹谱鞅緛砭捅却筘浀亩?,?件東西的成本和做100件的成本是不同的。

 

如果用孩子來比喻,就是說,生個(gè)雙胞胎的成本是2個(gè)孩子2年生的一半以下,這就是我們訂單需要數(shù)量的原因

 

We only pay half time and money cost for the twin babies than give birth to

them one by one. It is why we need your pay more money on the sample and keep

the same price if you meet our MOQ.

 

 

2.-貨期比客人給的貨期長,你怎么讓客人接受或者讓客人多付加班費(fèi)?

 

 

我的回答,因?yàn)榛貋淼氖琴I原材料和配件,出去的是光鮮的成品。

 

如果用孩子來比喻,就是說,正常生孩子的時(shí)間是8個(gè)月,如果這個(gè)孩子在5或者6個(gè)月生出來,叫什么?早產(chǎn)兒,不健康的,且你需要多付很多錢才能讓他活下來。 我對(duì)待我們的產(chǎn)品像我的孩子。

 

It is regular 8 months for mother give birth to baby, if the baby come out in 5

r 6 months, it will be quality problems, we need pay more money to let baby

survive...I treat all my products as my babies. If you need the products

finished earlier, the only way is pay more money for the workers.

 

 

3.-貨期延誤了幾天,很多人急的像熱窩上的螞蟻,怎么辦?

 

我的回答,正常的預(yù)產(chǎn)期是一個(gè)確定的日子,但是當(dāng)媽媽生孩子的時(shí)候?yàn)榱撕⒆拥慕】?,也?huì)提前或者延后1個(gè)星期,我們希望孩子能健康,所以也希望你能接受啊。。

 

For the baby good health, the mother give birth to him one week earlier or

later all are possible, I hope you can accept 7 days delay, for your healthy

furniture babies.

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